• The Forme continues to deliver to your door
• Please expect minor delivery delays of up to 3-5 business days
• Our dedicated Customer Care Team continues to assist you 7 days a week at customercare@theforme.com

It's business as usual at The Forme as we continue to deliver to your door.

In these uncertain times, we want to reassure you of our commitment to the health & safety of our customers, staff, & partners.

We are ensuring the highest standard of hygiene at our warehouse & Head Office locations & continue to encourage staff to stay home if they are feeling unwell. Our Customer Care team have been working remotely 7 days a week responding to all of your enquiries.

Our delivery partner, Australia Post, has taken measures to ensure your deliveries remain without delay, & safe. Delivery vehicles are disinfected daily & in order to minimise the risk of spreading COVID-19, no parcels will require a signature upon delivery or collection.

We continue to monitor government & World Health Organisation advice ensuring all precautions are taken to slow the spread of COVID-19.

We thank you for your continued support of The Forme & look forward to showing you all the new selections we have landing in the near future.

We wish you good health in the face of these unsettled times.

FAQ's

Am I able to place an order on The Forme?

Yes! We continue to deliver to your door.  

When will I receive my order?

We have been advised by our delivery partners Australia Post that our normal delivery windows are being extended by up to 3-5 business days. Please visit our Shipping page for further information.

I cannot complete a return due to social distancing or quarantine regulations.

We understand that you may not be able to visit your local Australia Post to complete your return. During this time, our Return Policy is flexible as we extend our return window on full price items to 30 days from order date. 

For more information regarding our policy please visit our Returns & Exchanges page.

Please e-mail customercare@theforme.com with any questions or concerns.